Account Manager
Alpharetta, GA · $65,000 - $85,000 per year plus commission
Applying takes about two minutes. No account, no portal, and a human reads it.
About this role
Our client relationships are the business. This role is responsible for keeping them healthy and growing them.
You will be the day-to-day owner of a portfolio of hospital and health system accounts: understanding their staffing needs before they escalate, filling open requisitions with the recruiting team, managing rates and contract terms, resolving issues around scheduling, timekeeping and clinician performance, and running regular reviews with your clients. Good account management in this industry is mostly about being reliably responsive when something goes wrong at 6am.
You will also spot expansion opportunities inside existing accounts and work with Business Development to pursue them. This is an onsite role at our Alpharetta office with a base salary plus commission tied to account performance.
Requirements
- 3+ years in account management, client services, or recruiting - healthcare staffing strongly preferred
- A track record of retaining and growing client relationships
- Comfortable negotiating rates and contract terms
- Able to stay composed when a shift falls through and a client needs an answer now
- Excellent verbal and written communication
- Bachelor's degree, or equivalent experience
Experience: 3+ years · Openings: 1
Good questions to ask any staffing agency
Ask every agency these. We have already answered them.
Is the pay package transparent?
Every quote we send breaks out taxable hourly pay and stipends separately, so you can compare offers accurately.
Read moreWho answers when something goes wrong?
Your recruiter — the same person, on their cell. Not a ticket queue. Housing falls through at 9pm? Call us.
Read moreWhat about licensing and credentialing?
We handle compact licensing, state applications, and credentialing paperwork with you, before your start date.
Read more